Access and Use of the Website

Access to and use of the website www.cotter.pt are governed by these Terms and Conditions, under the responsibility of Ingrediente Comum Uni. Lda., headquartered in Angra do Heroísmo, 9700-091 Azores (“COTTER”) – AMI 15203.

By using the website, the user fully accepts these Terms and Conditions. If you do not agree, you must cease using the website.

COTTER may modify or update the Terms and Conditions and the Privacy Policy at any time, with immediate effect upon publication. Users are advised to regularly consult the Terms and Conditions, Privacy Policy, and Cookie Policy sections.

The website is intended for personal use and for the commercialisation of goods and services, including payment, sales, and communication with users regarding the products or services offered.

COTTER reserves the right to monitor compliance with these Terms and Conditions. Any breach may result in the revocation of the usage licence and the exercise of applicable legal rights.

Users agree to use the website lawfully and to indemnify COTTER, its representatives, and employees for any damages, claims, or costs arising from misuse, breach of the Terms and Conditions, or the disclosure of false or unauthorised information.

• Licence

COTTER authorises the use of this website solely for personal or informational purposes, in accordance with these Terms and Conditions. This licence may be revoked at any time without prior notice.

It is prohibited to copy, modify, rent, sublicense, transfer, adapt, decompile, disassemble, or reverse engineer the website content, in whole or in part. By accessing the website, the user acknowledges that the content may be incomplete, contain errors, or not meet their expectations.

• Content and Limitation of Liability

Use of the website is the sole responsibility of the users. COTTER is not liable for any legal violations resulting from the use of the website.

Users are responsible for providing accurate information and for not using third-party data without authorisation. COTTER is not liable for errors, damages, or losses resulting from the use of the website or the information contained therein.

Content may be changed by COTTER without prior notice. Downloading materials is done at the user’s own risk, who assumes full responsibility for any damage or data loss.

COTTER is not responsible for access failures, viruses, corrupted files, interruptions, connection issues, or malfunctioning user equipment.

Users are responsible for securely managing their personal information and access credentials. They must not use third-party usernames or share their passwords.

Any action taken through the user’s account is their sole responsibility. COTTER may revoke the licence in cases of abusive, fraudulent, or illegal use.

COTTER has implemented technical and organisational measures to protect user data against unauthorised access, loss, or improper disclosure. However, it does not guarantee that the website is free from viruses or other harmful elements.

• Website Access, Interruption and Suspension

COTTER strives to ensure continuous access to the website, but access may be suspended, limited, or interrupted at any time for any reason. Interruptions may occur for maintenance, improvements, or the introduction of new features. COTTER will endeavour to restore access as quickly as possible.

COTTER may block access to content or remove materials that violate the Terms and Conditions. It may also terminate user accounts that breach these terms, particularly in cases involving proxy IPs used to conceal identity, simulate geographic location, or disrupt website functionality.

• Personal Data Protection

Users should consult the Privacy Policy, which forms an integral part of these Terms and Conditions, to understand how their personal data is collected, used, and for what purposes.

• Intellectual Property Rights

All website content — including texts, images, videos, audio, trademarks, logos, domain names, and source code — is the property of COTTER or third parties and is protected by national and international intellectual property laws.

Access to the website does not grant any licence or usage rights over such content without prior written authorisation from COTTER or the respective rights holders.

Any use, reproduction, modification, distribution, or disclosure of the material is prohibited, except for personal and non-commercial purposes. Users may view, store, or print content for private use only, maintaining all copyright notices.

• Links to Other Websites

The website may include links to third-party websites for user convenience. COTTER does not control these websites or their content and is not responsible for any damages, losses, or personal data processing resulting from their use.

Access to external websites is at the user’s own risk, and users should review the respective terms and privacy policies before using them.

• User Declarations and Warranties

The user declares that:

• They have read and understood the Terms and Conditions;
• They will not copy, sell, or commercially exploit the website or its content, nor use COTTER’s trademarks or rights without authorisation;
• They will not publish false, offensive, or defamatory information;
• They will not use the website for illegal purposes or in breach of these Terms;
• They will not spread viruses or other digital threats;
• They will not use software or mechanisms to copy or control the website or its content.

• Final Provisions

If any clause of these Terms is deemed invalid, the remaining provisions shall remain in full force.

This contract is governed by Portuguese law. In the event of a dispute and failing an amicable resolution, the Judicial Court of Lisbon shall have exclusive jurisdiction, with express waiver of any other forum.

For any questions regarding the Terms and Conditions or the website, users may contact Customer Support:

• By registered mail: Rua do Galo, 77, Angra do Heroísmo, 9700-091 Azores
• By email: geral@cotter.pt