Privacy Policy

COTTER International Real Estate values your privacy and is committed to protecting your personal data. This policy clearly explains how we collect, use, share, and safeguard your data, as well as your rights as the data subject.

Data Controller

• Company: COTTER International Real Estate | AMI 15203
• Email: geral@cotter.pt
• Phone: +351 216 060 030
• Data Protection Officer (DPO): Sandra Seixas

Purpose of Data Collection and Processing

We collect the following personal data:

• Full name
• Address
• Identification document number and validity
• Phone number
• Email address
• Tax identification number

These data are obtained through a copy of your identification document and verbally provided information. We use this data to:

• Create an individual customer profile based on statistics
• Send relevant communications such as updates, campaigns, news, and personalised offers, according to your preferences and behaviour

Legal Basis for Processing

Your data is processed in accordance with Law No. 58/2019 of August 8, which governs personal data protection in Portugal.

Your Rights

As the data subject, you have the following rights:

• Access: You may request access to your personal data.
• Rectification: You may correct inaccurate or incomplete data.
• Erasure: You may request the deletion of your data.
• Objection: You may object to the processing of your data.
• Portability: You may request the transfer of your data to another service provider.

To exercise any of these rights, please contact us via email at geral@cotter.pt or by phone at +351 216 060 030.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These allow us to:

• Save browsing preferences
• Analyse website usage
• Display personalised content

You can manage or disable cookies in your browser settings.

Data Sharing

Your data may be shared with:

• COTTER partners
• Third parties providing services on our behalf
• Legal or judicial entities, when required by law

All data sharing is carried out under contracts that ensure the protection of your personal data.

Data Security

We have implemented technical and organisational measures to protect your data against:

• Unauthorised access
• Improper loss or alteration
• Unlawful disclosure

Data Retention Period

Your data will be retained for the legally required period, always ensuring confidentiality and security in accordance with the GDPR.

Complaints

If you believe your data is being processed improperly, you may file a complaint with the CNPD (National Data Protection Commission) or another competent authority.

Contacts for complaints:

• Phone: +351 216 060 030
• Email: geral@cotter.pt
• DPO: Sandra Seixas

Policy Updates

This policy may be updated. Whenever relevant changes occur, users will be informed via the website or by email.